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Policies

Store Policies

Simple, straightforward policies for shopping with us. Any questions, just ask.

  1. 01

    Store Hours

    Burgundy's Convenience Store is open Daily 10:00am–10:00pm EST. Call ahead if you're coming for a specific item — we're happy to check stock or set it aside.

  2. 02

    Returns

    Returns are accepted within 7 days of purchase with original receipt and in original condition. Tobacco and smoking accessories are final sale for health and safety reasons.

  3. 03

    Pricing

    Prices shown on the website reflect current in-store retail pricing. Prices may change without prior notice.

  4. 04

    Special Orders

    Looking for a specific product or brand we don't currently stock? Reach out. We often source items on request for regular customers.

  5. 05

    Payment

    We accept cash, major credit cards, and contactless payment in-store.

  6. 06

    Contact

    Email info@twscents.com or call 201-503-5734 for anything you need. We reply within 1 business day.